Tuesday, January 5, 2010

Borders' actual plan revealed - hiding disposal of books from public view

Donate, Not Dumspter wrote on January 5 at 8:35am:

Tim, thanks for your continued coverage of this story. Contrary to the latest e-mail you received from Borders spokesperson Mary Davis, if this 1/1 post from an employee on the iworkatborders LiveJournal blog is accurate (and it's echoed by other employees' comments in response to the post), Borders' actual plan for dealing with this issue is pretty astonishing:


They've instructed employees to keep stripping covers and sending them, along with the rest of the stripped books, back to the publishers in separate boxes! Wow.

The company is still ordering their employees to destroy books, but hiding their disposal from public view (where the books might be found by TV news crews in store dumpsters), letting the publishers finish the dirty work. Furthermore, they're putting a real burden on the already overworked employees of the closing Waldenbooks stores, creating enormous pressure on them to dumpster some books anyway to save time and labor (again, read the employee comments on the above post).

Needless to say, this is not a development that inspires confidence in Borders. Until Borders stands up and publicly pledges to do the right thing, this campaign will continue.

Tim Baker: I will forward the link to Ms. Davis and see how she responds. Believe me - I never meant to imply that the situation was resolved. I simply wanted to extend Borders the courtesy of believing what they said. If it turns out to be untrue - it will only look that much worse for them. (January 5 at 8:37am)

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